COVID-19 Vaccination

We’ve made some changes to our building hours and health and safety policies.

Learn More

My video keeps freezing or I keep seeing “Unstable Internet”.

This often means your internet connection is not strong. Try to troubleshoot the issue by: Make sure your computer, laptop or smart device is as close to your Wi-Fi router as possible.Try leaving the…

Continue Reading

How can I send a chat message during the Zoom meeting?

Accessing in-meeting chat (desktop) While in a meeting, click Chat in the meeting controls.This will open the chat on the right. You can type a message into the chat box or click on the drop down next…

Continue Reading

I can barely hear the instructor. What should I do?

For the best experience, make sure the volume is turned all the way up on your device.

Continue Reading

No one can hear me. How do I unmute my microphone?

Please watch this video below.

Continue Reading

I don’t see anyone. What happened?

You may need to change your view. Please watch this video below. If the problem still persists, leave the session and log back in.

Continue Reading

I don’t want anyone to see me. Can I turn off my video?

Absolutely! To learn more, please watch the video below. Quick Tip: Place a sticky note or piece of tape over the camera lens on your device. That way, no one will ever see you! Just remember to remove…

Continue Reading

How do I Attend a Virtual Class? Where is the zoom link?

Once logged in to the Virtual Center, click the blue “Sign-Up” button for any programs you would like to attend.A box will pop-up. Click the green “Yes, Sign-Up” button.The class will now show…

Continue Reading

How Do I Login to Virtual Center?

Logging in with a Computer: Go to the GREEN “Virtual Center Login” button at the top of the page.Type in your phone number as 10 digits (ex. 4439631450) and birth month and day…

Continue Reading