COVID-19 Vaccination

Effective December 1, 2021, ALL onsite participants will be required to show proof of COVID-19 vaccination.

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My art supplies are in the building. Can I pick them up?

To schedule a time to pickup your artwork and supplies, please email elliott@myerberg.org or call 443-963-1447.

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Can I Pay By Check?

Payments by check may take up to three weeks to process. This means access to our Virtual Center, Personal Training, Tech Sessions, or any other paid service or program will not be accessible until your…

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What is your Disclaimer and Code of Conduct?

Disclaimer By purchasing a membership and/or subscription, you understand and agree to the following: Waiver: To reduce and avoid injury, please check with your doctor before beginning any fitness…

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I’m a member of NNC. Do I get a discount on my Myerberg Membership?

Yes! NNC members receive 50% off the annual $59 Myerberg Membership. To get started, please call 410-358-6856. CLICK HERE to learn more about what’s included in a Myerberg Membership.

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I still have some personal training sessions on my account. Can I use those before I purchase a package?

Absolutely! We recommend you use the sessions currently on your account before purchasing a new package. To get started, please reach out to your trainer or send an email to markese@myerberg.org. You can…

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I attend most programs with my spouse. Do we both need a subscription?

If you are logging on together, you will only need one subscription. If you plan to attend classes using multiple devices at the same time, we recommend purchasing two separate plans.

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I paid for a one-time class fee, but missed the class. Can I get a refund?

We do not offer refunds for one-time class purchases, but we can provide access to the recorded version of the class you paid for. The recordings are typically available within 7 to 10 business days from…

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My video keeps freezing or I keep seeing “Unstable Internet”.

This often means your internet connection is not strong. Try to troubleshoot the issue by: Make sure your computer, laptop or smart device is as close to your Wi-Fi router as possible.Try leaving the…

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How can I send a chat message during the Zoom meeting?

Accessing in-meeting chat (desktop) While in a meeting, click Chat in the meeting controls.This will open the chat on the right. You can type a message into the chat box or click on the drop down next…

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I can barely hear the instructor. What should I do?

For the best experience, make sure the volume is turned all the way up on your device.

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